Complaint·July 21, 2021

Based resident personal property the family stated that they gave the facility two mattress covers/pads for R1 bed. The resident personal property doesn’t have the mattress covers/pads on the inventory and the family didn’t take the mattress covers/pads back when R1 moved out because to damaged. As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted with Executive Director Carrie Baker and a copy of report was left along with a copy of the appeal rights. It was learned through resident personal property records that R1 moved into the facility with a mattress provide from the family, LPA Lund received a copy of the receipt from the family. R1 LIC 602A states when R1 moved in, R1 was bladder impairment (incontinent). When R1 moved out of the facility approximately one month later the mattress was damaged from urine being leaked from R1. the family stated that they gave the facility two mattress covers/pads for R1 bed and the family failed to get the mattress covers/pads back when R1 moved out. Based on a review of records and other documents the facility failed to ensure that R1 room was properly cleaned and room fixtures replaced before moving R1 into Room E13. R1 had bladder impairment (incontinent) and the facility staff failed to keep R1 bed and mattress from being damaged (Stained) from urine. As a result of this investigation, this LPA found the allegations to be SUBSTANTIATED - A finding that the complaint was Substantiated meant that the allegation was valid because the preponderance of the evidence standard had been met.