complaint·December 20, 2022

The food pantry was checked and there is ample snacks, fruits and vegetables. Interviews have indicated residents have never been denied food at all. Allegation: Facility is too cold for residents in care. LPA's observed a comfortable temperature in the facility. LPA interviewed 4 residents and 2 staff. LPA conducted a total of 6 interviews. LPA learned that 4 out of 4 residents interviewed indicated the room temperature is fine. LPA learned from 2 staff interviews that the facility maintains a comfortable room temperature throughout the day with no issues. Based upon LPA's observations, interviews conducted with residents, staff and review of pertinent documents received, there is not substantial evidence to support or disprove that the alleged violations occurred. Due to the preponderance of evidence standard not being met by the department standard. There is no physical evidence to support the validity of the allegations as well as witness statements. LPA has deemed the complaint findings as UNSUBSTANTIATED. Although the allegations may have happened and/or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Exit interview conducted with Administrator Jae. A copy of this report was given.