complaint·June 21, 2021

LPA conducted interviews with staff in which they stated resident did have a small cut on their shin however resident is independent with continence care and caregiver was not present during the incident. Due to inconsistent information gathered from interviews, LPA finds allegation to be UNSUBSTANTIATED. LPA investigated the allegation, " Facility staff hit resident". Interview with relevant party suggest caregiver grabbed residents arms tightly and aggressively. During facility inspection, LPA did observe discoloration on resident arms. A file review was completed and interviews with responsible party show resident is on blood thinner medications which may cause bruising easily. LPA interviewed staff if which they stated they have not grabbed resident by the arms at any time. Due to inconsistent information gathered from interviews, LPA finds allegation to UNSUBSTANTIATED. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview concluded.