complaint·May 8, 2025

The allegation that kitchen staff do not practice personal hygiene. Five (5) staff interviewed stated that kitchen staff does practice personal hygiene. Six (6) residents interviewed stated that kitchen staff does practice personal hygiene. Based on LPAs observations, kitchen staff does follow proper hygiene and safety guidelines while handling food. The allegation that residents are not assisted with showers appropriately. Three (3) staff interviewed stated that residents are assisted with showers appropriately. Three (3) residents interviewed stated that they are assisted with showers appropriately. LPAs observed a monthly shower log that staff use to maintain shower frequency. Based on LPAs observations, interviews and record reviews, the shower log is accurate and properly maintained. Based on evidence obtained during this investigation, the allegations above are Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed and a copy of this report was provided to Linda Woofter, Administrator at the conclusion of the visit.