complaint·February 12, 2024

Regarding the allegation that Licensee does not ensure tap water is safe for consumption; report from the Yucaipa Valley Water District states it met all drinking water quality standards based on over 1, 500 water samples collected throughout the calendar year and reported by independent laboratories to the Division of Drinking and USEPA. Regarding the allegation that Staff does not ensure facility is kept in clean sanitary conditions at all times; LPA Prieto toured the facility, with the assistance of S1 and S2 and found that the common areas, hallways and dining areas are clean and free of obstruction. LPA inspected ten (10) resident rooms and found them to be clean and sanitary. Regarding the allegation that Staff does not ensure facility is kept free of insects; LPA Prieto toured the facility, with the assistance of S1 and S2 and found that the common areas, hallways and dining areas are clean and free of insects. LPA inspected ten (10) resident rooms and found them to be free of insects. Records obtained by LPA shows the facility has service from an Exterminator company to spray the facility on a monthly basis. Regarding the allegation that Staff does not ensure waste is properly disposed of for residents in care; LPA inspected ten (10) resident rooms and found that the waste was properly being disposed of. Resident #1 (R1, R2, R3, R4, R5, & R6) were interviewed in their rooms and state that there waste is being disposed of by staff during regular cleaning hours. Regarding the allegation that Staff does not ensure fresh clean linens are provided for residents in care; LPA inspected ten (10) resident rooms and found that fresh linen was being provided during regular clean hours. Resident #1 (R1, R2, R3, R4, R5, & R6) were interviewed in their rooms and state that their linens were being supplied by staff during regular cleaning hours. Records retrieved by LPA showing linens are sent out to a cleaning company and returned to then facility on a regular basis. ***continued on LIC 9099C*** Based on the information obtained there is not enough evidence that Licensee does not ensure facility has running hot water within required temperatures, Licensee does not ensure tap water is safe for consumption, Staff does not ensure facility is kept in clean sanitary conditions at all times, Staff does not ensure facility is kept free of insects , Staff does not ensure waste is properly disposed of for residents in care and Staff does not ensure fresh clean linens are provided for residents in care . Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Miller and a copy of the report was left with the facility.