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Inspection visit

complaint

MONTCLAIR ROYALE SENIOR LIVINGLicense 3618001471 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

“Medtechs must make sure to transfer the facility calls to their cellphone.” Interviews with staffs also confirmed that all facility calls at night is the responsibility of the Night/NOC Shift Medtech. Interview with Administrator Annamarie Santos-Tabila (S1) last 10/14/2022 also confirmed that all Medtechs were properly trained and informed of their task/responsibility of answering all calls at the facility during Night/NOC Shift. S1 also said "I am aware of what happened that night and the Medtech on duty that time no longer works at the facility." Based on interviews and records review, the allegation of Communications to the facility are not being answered promptly is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted and a copy of this report, LIC9099, LIC9099D and Appeal Rights were discussed and provided to Administrator Annamarie Santos-Tabila..

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(9)Type B

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have ... (9) To have communications to the... This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by not having a staff answer facility telephone calls from the hospital involving R1 the night of 07/11/2022. This poses a potential Health and Safety risk to the resident in care.

  • 87211(a)(1)Type B

    87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require... (1) A written report shall be submitted to the licensing agency... This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by not submitting Special Incident Report (SIR) of R1's hospitalization CCLD ASC. This poses a potential Health and Safety risk to the resident in care.

  • 87355(e)(2)Type A

    87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing...(2) Request a transfer of a criminal record clearance... This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by not transferring Staff 6 (S6) Criminal Background Clearance to the facility. This poses a potential Health and Safety risk to the resident in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 27, 2022 inspection of MONTCLAIR ROYALE SENIOR LIVING?

This was a complaint inspection of MONTCLAIR ROYALE SENIOR LIVING on October 27, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to MONTCLAIR ROYALE SENIOR LIVING on October 27, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.