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Inspection visit

complaint

MONTCLAIR ROYALE SENIOR LIVINGLicense 361800147
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Montclair Royale Senior Living Facility unannounced to initiate a complaint investigation into the allegation listed above. LPA met with Care Coordinator, Araceli Soto to discuss elements of the complaint. During today's visit, LPA interviewed staff and residents, collected pertinent documents and completed a walk through of the resident's room. It is alleged that staff are not meeting resident's dietary needs. Staff interviews revealed that the resident eats all of her meals. Facility staff do not maintain weight records for residents. Record reviews revealed that the resident's dietary needs are being met. Residents deny that they do not get enough food to eat. Residents also deny their dietary needs are not met. Based on information above, these allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was reviewed, discussed then provided to facility representative.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement was not met as evidenced by: Based on observations, the Administrator failed to keep the resident's bathroom clean, safe and sanitary. This poses a potential Health, Safety and Personal Rights risk to persons in care.

  • 87303(c)Type A

    87303 Maintenance and Operation(c) All window screens shall be clean and maintained in good repair.This requirement was not met as evidenced by: Based on observations, the Administrator failed to have the resident's window repaired when it became weathered and damaged causing the resident access outside a second story.

  • 87303(f)(1)Type A

    87303 Maintenance and Operation"(f)Solid waste shall be stored and disposed...(1)Solid waste shall be stored, located and disposed of in a manner that will not permit the transmission of a communicable disease..."This requirement is not met as evidenced by: Based on observations, the Administrator failed to uphold the requirement listed above by not properly disposing of a resident's solid waste which poses an immediate Health, Safety and Personal Rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 31, 2023 inspection of MONTCLAIR ROYALE SENIOR LIVING?

This was a complaint inspection of MONTCLAIR ROYALE SENIOR LIVING on August 31, 2023. The inspection found no deficiencies and no citations were issued.

Were any citations issued to MONTCLAIR ROYALE SENIOR LIVING on August 31, 2023?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.