Complaint·November 25, 2024

LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs staff provide adequate medication assistance. Regarding the allegation #3 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff do not refuse to call ambulance for residents in care. LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs staff do not refuse to call ambulance for residents when ambulance services is needed. Regarding the allegation #4 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff do not threaten residents in care. LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs staff do not threaten the residents. Regarding the allegation #5 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff ensure there is sufficient food items available at the facility for residents in care. 3 out of the 3 staff stated they go grocery shopping weekly. LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs facility has sufficient food items available for all residents in care. Regarding the allegation #6 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs there is no inappropriate interactions with residents in care at the facility. LPA Ramirez and LPA Mann conducted 3 resident interviews. 3 out of the 3 residents informed LPAs they do not engage in inappropriate interactions with other residents. Regarding the allegation #7 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff do not yell at residents in care. LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs staff do not yell at residents. Regarding the allegation #8 LPA Ramirez and LPA Mann conducted 3 staff interviews. 3 out of the 3 staff informed LPAs staff assist residents that sustain falls LPA Ramirez and LPA Mann conducted 5 resident interviews. 5 out of the 5 residents informed LPAs they have not fallen at the facility. Regarding the allegation #9 LPA Ramirez and LPA Mann conducted 3 staff interviews 2 out of the 3 staff stated the medication is centrally locked and inaccessible to residents in care. 1 out of the 3 staff stated they do not administer medication. LPAs observed medication is locked in a cabinet inaccessible to residents in care Based on LPAs observations, record review, and interviews, the above allegations are Unsubstantiated; meaning that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted where this report was discussed and a copy with appeal rights was provided to House Manager Mistie Felton at the conclusion of the visit.