complaint·July 7, 2021

Based on LPAs observations and records review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 Division 6 & Chapter 8, are being cited on the attached LIC 9099D. The third allegation indicates staff threaten resident with eviction. Interview with Administrator stated that R1 was never threaten to be evicted. The facility was not able to met the R1's families demands and Administrator advised R1's family to look for another facility that could provide services the family were requesting. Based on interviews, which were conducted, the allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and a copy of this report, LIC 9099D, and Appeal Rights was provided to the caregiver Ranulfa Regis.