complaint·November 1, 2022

LPA Javier Prieto arrived to the facility to conduct a complaint investigation regarding an allegation that staff are not providing residents medication as prescribe. LPA met with administrator Glenn Bernal and explained the elements of the complaint. LPA Prieto interviewed resident #1 (R1), R2, R3 and R4. All stated that their medications are being dispensed as prescribed. LPA obtained the Medication Administration Record (MAR) log for R5. Records show that the medication is being dispensed as prescribed. This agency has investigated the complaint alleging staff not providing residents medications as prescribed. . We have found that the complaint was UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. This report was signed by LPA Prieto and Administrator Bernal and a copy was left with the facility.