Office review·November 4, 2021

An Informal Meeting was conducted today November 4, 2021 virtually via Microsoft Teams to discuss incident involving resident # 1(R1), and staff # 1(S1) occurring on September 28,2019. Present at today’s meeting were: Licensee, Roger Baker,Administrator, Douglass Baker,Co- Owner, Alex baker. Licensing Program Manager, Joel Esquivel, and Licensing Program Analyst, David Cuevas. During today’s conference, the following matters were discussed: (3) SUBSTANTIATED allegations, visit conducted on 02/04/2020 for: Staff caused injury to resident. Staff failed to respond to resident's medical needs in a timely manner. Resident denied access to his walker. Licensee, was offered to participate in Technical Support Program (TSP) during todays informal meeting that is offered through DSS. Licensee, will consider participation into TSP program. During todays informal meeting Licensee, agreed to be in compliance to the items listed above and moving forward take the necessary precautions to avoid such occurrences. An exit interview was conducted where this report was discussed and provided to the licensee. LPA emailed copy of the report for signature and requested the signed copy to be emailed back. Licensee agreed.