complaint·January 16, 2024

annually. However, LPA observed that no staff files had a current CPR/First aid training certification. Based on records review the allegation of staff are not trained sufficiently is SUBSTANTIATED. Facility failed to report incidents. It was alleged that Resident #1 (R1) had their ring and watch stolen from Staff # 1 (S1). In addition, some facility camera equipment was also observed to have been stolen. Per interviews conducted with the Licensee, Roger Baker and Administrator, Douglas Baker, R1s responsible party reported that their ring and watch was stolen. However, the items were not locked up for safe keeping by staff. Licensee and Administrator stated that a police report was filed with Rancho Cucamonga Sheriff’s department. Per Licensee and Administrator, the items were unable to be retrieved, but the camera equipment was located at in different county. LPA conducted a review of the facility files and the incident was not reported to the department. Based on interviews and facility file reviews, the allegations are SUBSTANTIATED. A finding that the complaint allegations are substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Facility is cited in accordance with the California Code of Regulations (Title 22, Division 6, Chapter 8), which poses a potential health, safety and/or personal rights risk to persons in care. An exit interview was conducted and a copy of this report, LIC 9099-D, and appeal rights were provided to Administrator Douglas Baker. Therefore the allegation of staff did not seek emergency medical care in a time manner is UNSUBSTANTIATED. There are not enough competent staff on duty to care for residents' needs. It was reported that there are not enough competent staff on duty to care for residents’ needs. Per interviews conducted with the Administrator Douglas there was a brief time for the month in September 2020, where the facility was having a challenging time with facility staff not getting along. There were some staff that expressed that they no longer wanted to work at the facility if there were certain staff still there. Due to the issues with staff, certain staff received additional hours to ensure residents were properly cared for and supervised. Further information from staff interviews, Resident #1 (R1) was described as being aggressive at times and would refuse care. R1 is unable to be interviewed as they are deceased. The facility is licensed for six (6) residents and currently has a census of six (6) residents. The facility currently has a total of 14 staff on the roster. During the AM and PM shift there are 2 caregivers on in addition to the Administrator being present on grounds. During the Noc shift there is a wake caregiver as well as the administrator that lives on the premises. Due to insufficient evidence to corroborate the allegation of there are not enough competent staff on duty to care for residents’ needs is UNSUBSTANTIATED. Facility is not screening staff prior to hiring. It was reported that the facility is not screening staff prior to hiring. LPA conducted a review of six (6) staff files and observed for the staff files to have a Caregiver employee verification checklist completed. All staff currently working at the facility have obtained criminal record clearance and are associated to the facility. Per an interview with Administrator Douglas, posting the job using an online hiring search engine, the screening process includes reviewing the applicants background, an interview which includes asking what their desires are, referral review, and if the applicant has reliable transportation. Administrator Douglas stated that he is the one that is responsible for hiring staff and that all staff are screened in person. Based on a records review and interviews the allegation is UNSUBSTANTIATED. Staff stole items from resident. It was alleged that Resident #1 (R1) had their ring and watch stolen from Staff # 1 (S1). In addition, some facility camera equipment was also observed to have been stolen. Per interviews conducted with the Licensee Roger Baker and Administrator Douglas Baker, R1 did in fact have their ring and watch stolen. However, the items were not locked up for safe keeping by staff but was on R1s person. The licensee and Administrator stated that a police report was filed with Rancho Cucamonga Sheriff’s department. Per licensee and Administrator Baker, the watch and ring were unable to be retrieved, but the camera equipment was located at a pawn shop in a different county, as there were serial numbers on the equipment. Additional feedback from interview with Administrator S1 was “arrested and put back into prison”. Based on interviews, record review, and observation, the allegations listed above are UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. Based on interviews the allegation is UNSUBSTANTIATED. An exit interview was conducted and a copy of this report was provided to Douglas Baker, Administrator. prison”. Further, per Administrator, residents and their responsible parties are encouraged to not to bring anything that they define as valuable. The following statements are documented or verbally expressed ”Per the facility’s theft and loss program the facility does not accept residents cash or belongings that are valuable”. “Personal property inventory shall be completed by the responsible party of the resident”. LPA attempted to conduct resident interviews and LPA was unable to successfully obtain information. Based on interviews and records review the allegation of facility failed to safeguard resident’s property is UNFOUNDED. An exit interview was conducted and a copy of this report was provided to Douglas Baker, Administrator.