complaint·October 25, 2022

The second allegation indicates unqualified staff dispensing residents medication. Interviews S1, S2, and S3 stated all staff have been trained in medication dispensing. LPAs were able to verify staff are training in medication dispensing. The third allegation indicates staff are not providing adequate food service for residents. Interviews with S1, S2 and S3 stated facility does provide adequate food serve for residents. S1 and S2 stated facility has never run out of groceries and are bought weekly and also as needed. S1 and S2 stated Resident #2 (R2) is the only resident that is on a special diet. S3 stated meals provided to residents are healthy. Interview with R4 stated facility does provide good meals to residents and has never been out of food. LPAs observed facility had the at least 2 days of perishable and 7 days of non perishable food in stock. LPAs reviewed R2's file that stated they are on a puree diet. The fourth allegation indicates staff did not ensure resident ate. S1, S2, and S3 stated staff always ensure residents eat. S1 stated R3 has never been left at the at the dining table for over 13 hours and staff always assist R3 with eating. LPAs interviewed R3's Responsible Party (RP) that stated staff have never left R3 for hours at the dining table. Staff always have assisted R3 with eating. RP also stated R3 does like to sit at times at the dining table and it is their right to do so. The fifth allegation indicates staff are mocking resident. Interviews with S1, S2, and S3 stated they have never witnessed staff mock any of the residents in care. R4 stated they have never witnessed staff mock residents in care The sixth allegation indicated staff are making inappropriate comments towards residents. Interviews with S1, S2, and S3 stated they have never witnessed staff make any type of inappropriate comments to residents. Interview with R4 stated they have never witnessed staff make inappropriate comments to residents. The seventh allegation indicates staff are not providing residents with hygiene care. S1, S2, and S3 stated residents hygiene care are being met. S1 and S2 stated facility does have basic hygiene products for the residents. They also stated resident showers and bowel movements are logged. S3 stated they brush residents teeth and hair and also showers residents. LPAs reviewed facility chart that shows when residents are bathed and that bowel movements are logged. LPAs also observed facility does have hygiene products. The eight allegation indicates facility doors are not wheelchair accessible. S1 and S2 stated facility doorways are wide enough to allow wheelchairs to go through. S1 stated all doorways are 36 inches wide for wheelchairs. S3 stated there is not a problem with the doors being wheelchair accessible. LPAs observed door ways are wide enough for wheelchairs throughout the facility. Facility also has ramps throughout as well for wheelchairs. Based on the information obtained, the allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted and a copy of this report was discussed and provided to licensee Robert Berry