Office review·May 7, 2021

An Informal Meeting was conducted today telephonically due to COVID-19 in order to discuss recent complaints received, recent concerns, and facility's overall progress and operation. Persons present at today’s meeting were: Licensing Program Manager (LPM) Joel Esquivel, Licensing Program Analyst (LPA) Crystal Colvin, and Licensee/Administrator Ana "Margarita" Stark. Below are the topics that were addressed during the Informal Meeting Conference Call: Recent Complaints Staff Criminal Record Clearances Reporting Requirements Licensing Inspection Authority / Record Keeping Administrator Duties / Supervision and Daily Operation at Facility Licensee/Administrator Ana "Margarita" Stark agreed to bring the facility into compliance by 5/14/21 , and to submit all outstanding requested records to LPA Colvin by this date. LPM Joel Esquivel and LPA Crystal Colvin offered the facility a referral to the Technical Support Program (TSP) Assistance. Licensee "Margarita" Ana Stark accepted the referral to the TSP Assistance . An exit interview was conducted and a copy of this report was provided via email to Licensee/Administrator Ana "Margarita" Stark for signature. LPA Colvin additionally provided the Licensee with documents via email to get set up with the new Guardian Program for associating staff to the facility.