complaint·August 6, 2025

S1 stated during his employment at the facility he would prepare a grocery list every Thursday. S1, S2, S4, S5, and S7 all stated they prepare meals for residents in care and things may run low, but they had never been completely out of food. Also, the administrator does a weekly grocery run. LPA Farlow did not find evidence to corroborate the allegation. The second allegation indicated that staff did not properly maintain a resident’s bedroom. LPA Farlow interviewed R1, R2, R3, and R4 and all residents indicated that staff come and complete the cleaning of the room several times a week and as needed. LPA Farlow interviewed S1, S2, S3, S4, S5, S6 and S7 and all staff indicated that the staff and administrator are very strict about the cleanliness of the facility. During the visit, LPA observed that the facility was clean, smelled fresh and the rooms were maintained. LPA Farlow did not find evidence to corroborate the allegation. The fifth allegation indicates staff did not ensure the facility door is properly maintained. LPA Farlow interviewed staff and the following was revealed. S1, S2, S4, S5, S6, and S7 all stated there was an issue with the door, but it was repaired immediately. S3 stated that when staff notified S3 of the door issues it was repaired the same day. LPA observed front door during LPAs visit and did not observe any problems with the front door. LPA Farlow did not find evidence to corroborate the allegation. Based on LPA Farlow’s interviews, and observation, the allegations staff do not provide adequate food service (Allegation 1), staff did not properly maintain a resident’s bedroom (Allegation 2), staff did not ensure the facility door is properly maintained (Allegation 5) are UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time.