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Inspection visit

Routine inspection

CASA BIENLicense 3618806494 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Sarina Ramirez made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Administrator Bien Tandoc, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (6), a current census of (3). LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor and outdoor passageways are free of obstruction. The facility does not have a swimming pool or similar bodies of water. The facility has sufficient lighting and is maintained at a comfortable temperature. The facility has sufficient indoor and outdoor space for resident activities.The facility is equipped with operating carbon monoxide alarms, however no fire alarms; deficiency issued. Facility has working laundry equipment and telephone service. Resident’s showers, toilets, and hand washing areas were operating properly. The hot water temperature in two (2) resident bathrooms measured at 116.7 degrees F. Three (3) resident’s bedrooms had beds, bed linen, chairs, dresser, storage space and sufficient lighting. The facility has sufficient linens, towels, and personal hygiene items for residents. The facility has posted in a common area, facility license, administrator certificate, facility sketch, emergency telephone numbers, activities schedule, menu, personal rights, CCLD complaint poster, and Ombudsman poster. Food Service: Facility kitchen and dining area are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Sharps and chemicals were kept locked and inaccessible to residents in care. Continuation on LIC – 809C: Care & Supervision : Facility has 24-hour/7days a week care staff. Facility staff working have current CPR/first aid training and background cleared. Medical Related Services : Resident’s medications are labeled and centrally stored in a locked cabinet. Three (3) residents medication were audited, medication was pre-poured into clear containers, deficiency issued. Record Review: Two (2) Staff files reviewed were observed to be complete. Three (3) Resident files reviewed were observed to be incomplete, Resident #1 (R1) had missing needs and service plan, deficiency issued. Last disaster drill was conducted Jan 2026. Based on observations and record review deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, licensing reports (LIC 809/C, LIC 809D, LIC 811) along with appeal rights were discussed and provided to Administrator Bien Tandoc at the conclusion of the visit.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.311Type B

    Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above by not having fire alarms along with the carbon monoxide detectors which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 1569.695(e)(2)Type B

    Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above by not having a needs and service care plan for resident #1 (R1) which poses/posed a potential health, safety or personal rights risk to persons in care.

  • Require physician-written PRN medication directions

    Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above by having an over flow of medication combined with the current medication and not having a distruction medication list which poses/posed a potential health, safety or personal rights risk to persons in care.

  • Keep prescriptions in original containers

    Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above by pre-pouring medication into clear containers which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 9, 2026 inspection of CASA BIEN?

This was an inspection of CASA BIEN on April 9, 2026. 4 citations were issued: 4 Type B.

Were any citations issued to CASA BIEN on April 9, 2026?

Yes, 4 citations were issued (0 Type A, 4 Type B). The first citation was for: "Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above by not ha..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.