Incident investigation·October 10, 2023

Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Rialto Assisted Living facility unannounced to conduct a Case Management Visit. The Case Management visit is being conducted in response to a Special/Unusual Incident Report, (SIR) submitted to the agency on 10/5/23. LPA met with caregiver, Bernie Escueta. LPA introduced self and stated purpose of the visit. The SIR documents that on 10/3/23, Caregiver reported that R1 was not feeling very well and R1 reported feeling dizzy. Staff contacted an Ambulance to have the resident taken to the hospital to be medically evaluated. The SIR further documented that R1 reported to healthcare staff that she had a fall while attempting to get to the restroom in her room. Also, when R1 calls for assistance staff's response is delayed. Inquiry into this incident included conducting a facility tour to assess for any Health and Safety concerns. LPA observed no imminent health and safety concerns at the time of visit. LPA was unable to interview R1 because they are still admitted to the hospital. LPA was able to interview staff and review the resident's chart. All documents were in compliance. Based on the observations made during today’s visit, no deficiencies will be cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted where this report was reviewed discussed, then provided to facility representative.