complaint·April 14, 2025

LPA observed documentation that revealed the facility started the eviction process. LPA observed the eviction notice and it appeared to follow the regulations regarding the eviction procedure. On September 12, 2024, resident was served a 60 Day Notice of Termination of Tenancy. LPA observed that R1 still resided at the facility after the eviction date. LPA received documentation stating R1 doctor requested that R1 be admitted into the hospital. R1 refused medical treatment and on November 17, 2024, R1 was transported to the hospital via paramedics. It was reported that R1 did not return to the facility after being discharged from hospital. Allegation: It is alleged that staff retaliated against residents for complaining to CCL. LPA interviewed 6 out of 6 residents in care and based on the interviews 6 out of 6 residents stated they have not seen, or experienced staff retaliate against residents. LPA interviewed 6 out of 6 staff and based on the interviews with staff it was revealed that staff have not retaliated against residents in care, or have they seen any retaliation. Based on LPA interview with R1, R1 stated the Administrator retaliated against R1. R1 was unable to give examples of retaliations. LPA Farlow observed staff assisting R1 and observed documentation of R1 scheduled appointments and cleanliness of R1 room. A finding of UNSUBSTANTIATED means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report LIC 9099 and LIC 9099C was discussed, and a copy was provided to Administrator Tae Kim.