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Inspection visit

Complaint

ATIENZA RESIDENTIAL CARELicense 361880724
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 09/15/2025 at 9:30AM Licensing Program Analyst (LPA) Renese Howell-Small conducted an unannounced visit to the facility in order to deliver findings for the above allegation. LPA discussed the purpose of the visit with staff and staff contacted Licensee/Administrator Caroline Armstrong via telephone and the Administrator arrived at the facility later. LPA observed two (2) staff and four (4) residents in care during the visit. In regards to the allegation of staff were over medicating resident: LPA interviewed three (3) staff and (3) residents. Staff denied over medicating resident(s). Staff stated that the Administrator will administer medication or staff give the medication according to the physician's orders. LPA did not observe Resident 1's (R1) files or any medication records. The Administrator stated that they would have the staff look for the file, however staff was unable to provide it for review. LPA also interviewed relatives of R1 and was not able to obtain documentation to futher support the allegation. Based upon interviews, record review and insufficient information, this allegation is UNSUBSTANTIATED. UNSUBSTANTIATED is defined as the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted where this report LIC9099 was discussed and a copy was provided to staff.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(1)(A)Type B

    87211 Reporting Requirements(1)(A)(1) A written report shall be submitted to the licensing agency... (A) Death of any resident from any cause regardless of where the death occurred...This requirement was not met as evidenced by: Based upon record review, LPA did not observe a Death Report. The Administrator did not ensure that the death reporting requirements were followed which posed a potential health and safety risk to residents in care.

  • 87465(h)(2)Type A

    Store centrally held medications in locked secure place

    Incidental Medical and Dental Care 87465(h)(2) The following requirements shall apply to medications: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible...This requirement was not met as evidenced by: Based upon observation, LPA requested to audit medications and observed the medications cabinet to be unlocked. The staff did not ensure that the centrailly stored medications were locked and inaccessible to residents, which poses an immediate health and safety risk to residents in care.

  • 87506(a)Type B

    Maintain separate complete record for each resident

    87506 (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a centrally...This requirement was not met as evidenced by: Based upon a request to review records, LPA observed a few of the current resident files but not the requested file. The facility did not ensure that all residents files were available for review which posed a potential health and safety risk to residents in care.

  • 87633(f)(1)Type A

    87633 Hospice Care of Terminally Ill Residents (f) The licensee shall maintain a record of all hospice-related training provided... (1) The record of each training session shall specify the names...This requirement was not met as evidenced by: Based upon record review, LPA did not observe staff training specifically related to hospice care. The facility did not ensure that staff were trained in hospice care which poses an immediate risk to the health and safety of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 15, 2025 inspection of ATIENZA RESIDENTIAL CARE?

This was a complaint inspection of ATIENZA RESIDENTIAL CARE on September 15, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to ATIENZA RESIDENTIAL CARE on September 15, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.