complaint·December 14, 2021

The second allegation indicates that facility has pests. The investigation consisted of the following: LPA Brown interviewed Administrator Michael Garcia, Dietary Supervisor and Assistant Administrator Maria Molina. 8 residents, 6 staffs and reviewed pest control reports/invoice. The investigation revealed the following: Administrator Michael Garcia said they have a pest control company who comes to the facility monthly to treat for pests. LPA Brown reviewed the pest control invoice and observed the pest control technician does treat the facility monthly. Administrator Michael Garcia and Dietary Supervisor and Assistant Administrator Maria Molina both state the pest control technician has not found any rodent droppings or any evidence of rodent activity in the facility. Moreover, 8 residents and 6 staffs were interviewed and 6 of 8 residents and 6 of 6 staffs have not seen any rodents in their rooms or at the facility, nor have they seen any rodent droppings. LPA Brown reviewed the pest control report, and it says they have not found any signs of a rodent infestation. Based on interviews conducted by LPA Brown and review of the pest control report, LPAs Brown and Lama did not obtain evidence to corroborate the allegation. The third allegation indicates facility not maintained clean and sanitary. LPAs Brown and Lama did not obtain evidence to corroborate the allegation. Interviews with residents and staff denied that the facility’s not maintained clean and sanitary as the facility staff clean the premises on a regular basis. 6 of 8 residents and 6 of 6 staffs reported that the facility is always clean. LPAs Brown and Lama toured the physical plant, including the yard, and observed that the premises are clean and sanitary. Based on the information obtained, there is not enough evidence to state staff do not wear personal protective equipment (PPE) (allegation #1), facility has pests (allegation #2) and facility not maintained clean and sanitary (allegation #3). Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated at this time. No deficiencies were cited during this visit. An exit interview was conducted, and a copy of this report (LIC9099) was reviewed with and provided to Administrator Michael Garcia.