complaint·February 25, 2022

Based on resident and staff interviews and record reviews, LPA determined that the allegation Facility has no activities for residents is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted with Administrator Garcia where a copy of this report (LIC 9099) along with LIC 9099-D and Appeal Rights were discussed and provided. 3 out of 5 residents stated that they are not locked in their room and 2 residents are not oriented and unable to answer LPA questions. LPA Brown interviewed 4 staff. 4 out of 4 staff stated that they do not lock residents in their room. The second allegation indicates that staff do not assist residents or are sleeping. Interviews with staff and residents also indicated that the facility staff assist residents and facility staff are not sleeping. 3 out of 5 residents stated that facility staff assist them if they need help, and no staff were found sleeping and 2 residents are not oriented and unable to answer LPA questions. LPA Brown interviewed 4 staff. 4 out of 4 staff stated that they assist residents if they need help and they do not sleep while at work. Based on the information obtained and observation, there is not enough evidence to state residents are locked in their room (allegation #1) and staff do not assist residents or are sleeping (allegation # 2). Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this report (LIC 9099) was discussed and provided to Administrator Michael Garcia.