complaint·August 26, 2022

Based on residents and staffs interviews and record reviews, LPAs Brown and Guerrero determined that the allegation Facility does not provide activities is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. LPA Brown reviewed compliance history and observed that the facility was issued the same deficiency for not providing activities to residents last 02/25/2022. Civil Penalty was assessed for repeat violation within a 12-month period in the amount of $250.00 per citation and will continue to be assessed of $100.00 per day per citation until corrected. An exit interview was conducted with Administrator Garcia where a copy of this report (LIC 9099) along with LIC 9099-D, LIC421FC and Appeal Rights were discussed and provided. Moreover, staff interviews also indicated that no bruise was observed at R1 when they conducted physical assessment/check on R1. Interviews with residents revealed no resident sustained bruises while in care. The second allegation indicates Facility does not meet resident's nutritional needs. During the investigation, LPA Brown was not able to obtain evidence to corroborate the allegation. Interviews with staff and residents indicated that Facility meets resident's nutritional needs and breakfast, lunch, dinner and snacks were provided to all residents. Also, residents, staffs and witness interviews indicated sufficient amount of food were served to all residents and all residents can request for additional servings if they prefer. In addition, interviews with staffs revealed that they all check on their residents after meal to make sure that all residents eat their meals. Based on the information obtained and observation, there is not enough evidence to state Resident sustained bruises while in care (allegation #1) and Facility does not meet resident's nutritional needs (allegation #2). Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this report (LIC 9099) was discussed and provided to Administrator Michael Garcia.