complaint·June 23, 2021

(CONTINUED FROM LIC 9099) #240 it measured 74.3 degrees Fahrenheit, in room #302 it measured 76.0 degrees Fahrenheit, in room #319 it measured #75.7 degrees Fahrenheit, in room #108 it measured 76.5 degrees Fahrenheit, and in room #137 it measured 75.4 degrees Fahrenheit. LPA also measured the hot water in the kitchen at the dishwashing station to be 129 degrees Fahrenheit. One (1) of seven (7) residents interviewed reported having no hot water at all. Six (6) of seven (7) residents interviewed reported the facility's hot water is operable but only at specific times each day. This agency has investigated the complaint alleging "Facility does not have hot water". We have found that the complaint was unfounded, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. An exit interview was conducted and a copy of this report was provided. *This is an amended report