complaint·September 10, 2025

Allegation #3 - LPA Prieto interviewed resident #1 (R1), R2, R3, R4, R5, R6 R7 and R8, each stating that they are being served quality meals at their appropriate meals times. Interview with Culinary Director (S4) and S3, reveal that residents are being service quality meals at their appropriate meal times. Allegation #4 - LPA Prieto interviewed resident #1 (R1), R2, R3, R4, R5, R6 R7 and R8, each stating that staff are courteous, helpful and respectful when interacting with residents. Interviews with S1, S2, S3 and S4 concluded that resident's are treated with respect and courtesy. Allegation #5 - LPA Prieto interviewed resident #1 (R1), R2, R3, R4, R5, R6 R7 and R8, each stating that staff response to the call buttons/cord in a timely manner when help is requested. Interview with S1, S2 and S3 concluded that staff respond to call button/cords as needed and in a timely manner. Based on the information obtained there is not enough evidence to support the allegations in this complaint. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Executive Director Enriquez and a copy was left with the facility.