complaint·August 26, 2024

During record review, R1 LIC627C authorizes the facility to make decisions for the resident during an emergency, signed by authorized representative. Furthermore, no sufficient documents to collaborate the alleged allegation. For the allegation, Staff are mismanaging resident's medication. During staff interviews 3 out of the 3 staff stated they have not mismanaged resident’s medication. During resident interview 2 out of the 3 resident stated they receive their medication. During medication audit, LPA observed medication dispensed properly. For the allegation, Staff are not meeting resident's needs. During staff interviews, 3 out of the 3 staff stated they are trained to meet each resident care plan. During residents 2 out of the 3 residents stated staff will assist with their ADLs. For the allegation, Staff are not providing activities for residents. During staff interviews, 3 out of the 3 staff stated activities are provided to all residents. 2 out the 3 residents stated staff provide activities in the morning and afternoon. 1 out of the 3 resident informed LPA they do not like to participate in activities. During record review, LPA received a copy of facility’s activity calendar. For the allegation, Staff are not conducting quarterly emergency drills. During staff interviews, 3 out of the 3 staff stated they are provided with emergency drills thought out the year. LPA received a copy of facility’s quarterly emergency drills. For the allegation, Staff are not providing adequate food service to residents. During staff interviews, 3 out of the 3 staff stated adequate food is provided to all residents. During residents’ interviews 3 out of the 3 residents stated they enjoy their meals. During facility tour LPA observed adequate food, LPA also received a copy of facility’s menu. Based on the evidence found during the investigation, the six (6) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided Eula Jones.