complaint·August 26, 2024

During record review, LPA received copies of staff members training. For the allegation, Facility accepted a resident who requires a higher level of care. During staff interviews, 2 out for the 3 staff informed LPA they are not aware of a higher-level care resident. 3 out of the 3 staff stated, that when R1 returned from the hospital. They were trained to provided proper care. 3 out of the 3 staff stated that R1 family’s is now requesting one on one care to be provided. The facility does not provide one on one care. Based on the evidence found during the investigation, the (2) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided Eula Jones.