complaint·October 11, 2021

The second allegation indicates that staff are not ensuring resident has clean linens. LPA Brown did not obtain evidence to corroborate the allegation. Interview with Resident 1-11 and Staff 1-11 and records review indicated that residents’ bed linens were changed once per week by housekeeping and if residents soiled their bed, caregivers changed the bed linens immediately and then washed it afterwards. Based on the evidence, the allegations that staff are not assisting resident with incontinence needs and staff not ensuring resident has clean linens are UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time.