complaint·September 28, 2023

However, LPA Nickolas’ interview with the executive director confirmed that the carpet stains in R1's room are consistent with the assisted devices used by R1, and R1 is currently on the waiting list for a studio without carpet. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. A llegation #2 “Staff yelled at resident”. The allegation alleged that S1 yelled and degraded R1. LPA Nickolas’ interview with the executive director revealed that they denied this allegation. LPA Nickolas’ interview with S1 revealed that they denied this allegation. LPA Nickolas’ interview with R1 revealed that S1 yelled at them. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. Allegation #3 “Staff disclosed a resident's medical diagnosis to the residents in care”. The allegation was that R1's medical diagnosis was being revealed to the residents in care by the facility's staff. LPA Nickolas' interview with the executive director revealed that they denied this allegation. LPA Nickolas' interview with staff #4 (S4) revealed that they denied this allegation. LPA Nickolas' interview with R1 revealed that they overheard a former employee reveal their medical diagnosis to resident #2 (R2). LPA Nickolas' interview with R2 revealed that they denied this allegation. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and copy of this report was provided.