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Inspection visit

complaint

AQUA RIDGE OF MONTCLAIRLicense 3618810481 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On March 9, 2026 at 8:55AM, Licensing Program Analysts (LPA) Eldin Serrano visited the facility to investigate the above-mentioned allegation and deliver findings. LPA met with Administrator Monique Del Junco to discuss the purpose of the visit. The investigation consisted of file review, interviewing relevant parties as well as observation. The allegation indicates that staff does not accord resident privacy. – Based on interviews with relevant parties and observation, it was confirmed that client #1 (C1) has a camera on C1’s room that record video and audio. Audio recording is prohibited by regulation. By allowing the camera’s audio function, the facility violated the resident’s right to personal privacy. Based on interviews, the preponderance of evidence standard has been met, therefore, the allegations are substantiated under the California Code of Regulations (Title 22, Division 6 Chapter 8). An exit interview was conducted where this report, LIC9099, LIC9099D along with appeal rights, were provided to the Administrator Monique Del Junco.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(1)Type B

    Title 22, Division 6 Chapter 887468.2 (a)(1)(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in...facilities for the elderly shall have all of the following personal rights:(1)To have a reasonable level of personal privacy in accommodations, medical treatment, personal care and assistance, visits, communications, telephone conversations,,,and meetings of resident and family groups.This requirement is not met as evidence by: Based on interviews and observation, the licensee did not comply with the section cited above by not ensuring that the residents have reasonable level of personal privacy in accommodation and visits which poses a potential health, safety or personal rights risk to persolns in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 9, 2026 inspection of AQUA RIDGE OF MONTCLAIR?

This was a complaint inspection of AQUA RIDGE OF MONTCLAIR on March 9, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to AQUA RIDGE OF MONTCLAIR on March 9, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Title 22, Division 6 Chapter 887468.2 (a)(1)(a) In addition to the rights listed in Section 87468.1, Personal Rights of ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Next steps

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.