complaint·June 25, 2025

For the allegation, Staff isolates resident to her bedroom LPA Hernandez conducted (2) resident interviews. 2 out of the 2 residents stated they are not isolated in their bedrooms and are able to go into the living room and outside whenever they may want. LPA Hernandez conducted (2) staff interviews. 2 out of the 2 staff stated residents are not isolated to their bedrooms and are able to come out of their rooms whenever they may like. For the allegation, Staff prohibits resident from accessing the common areas for personal use LPA Hernandez conducted (2) resident interviews. 2 out of the 2 residents stated they are able to access common areas for personal use. LPA Hernandez conducted (2) staff interviews. 2 out of the 2 staff stated residents are able to access common areas such as the living room and outside. Based on the evidence gathered during today’s investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to House Manager Ashlee Gonzalez.