Health check·July 20, 2023

Licensing Program Analysts (LPA) Javier Prieto conducted an unannounced visit to the facility for to initiate Case Management visit Health & Safety check. Licensee Ernesto Custudio was contacted, by phone, and LPA Prieto identified himself and discussed the purpose of the visit with Mr Custudio. Mr Custudio stated staff Almira Coo, would assist with visit during his absence. Clients in care were present during visit. No imminent health and/or safety concerns observed at the time of visit. LPA Prieto observed no health and/or safety hazards inside the facility. LPA Prieto inspected the outside perimeter of the facility and observed no health and/or safety hazards. It was observed to have sufficient staff present at the facility to provide care. LPA Prieto inspected the facility dining and kitchen area and found to be clean, sanitized and neat in order. The needs of the residents in care appear to be met during this inspection. LPA observed four (4) residents (R1, R2, R3 and R4) in care during today's inspection and reviewed resident files. An exit interview was conducted where this report (LIC809) was discussed and provided to staff Coo and stated that a return visit is possible based upon further review of files obtained during this visit.