complaint·September 25, 2025

For the allegation, Staff stole resident's funds. LPA Hernandez spoke with Administrator Ebraheem Hamed who stated all residents receive money monthly and is given to them to use. LPA Hernandez conducted (4) resident interviews. 4 out of the 4 residents stated facility staff have never stolen their funds. For the allegation, Staff did not ensure a comfortable facility temperature was maintained for residents in care. LPA Hernandez conducted (4) resident interviews. 4 out of the 4 residents stated facility temperature is maintained at a comfortable temperature. LPA observed facility temperature to be at 74 degrees Fahrenheit. For the allegation, Staff allowed resident in care to leave the facility unassisted. LPA Hernandez spoke with Administrator Ebraheem Hamed who stated Resident #5 is able to leave the facility unassisted. LPA observed Resident #5 physician report which indicates Resident #5 is able to leave the facility unassisted. Based on the evidence gathered during today’s investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. During today’s visit, pertaining to the allegations listed, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to Staff Muhamad Hamad.