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Inspection visit

complaint

LOTUS VILLA AND MEMORY CARELicense 3655301021 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Substantiated: A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Title 22 regulations, 87411 (a) Personnel Requirements – General, from division 6, chapter, article 6, is being cited on the attached LIC 9099 D. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided, along with a copy of the appeal rights. to Facility Administrator Heather O’Neel. Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed, and appeal rights were provided to Facility Administrator Heater O'Neel.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type B

    Personnel Requirements – General 87411 (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services.This requirement is not met as evidence by: Based on observation, interviews, and record review, Licensee did not ensure R#1 basic needs to be met, which poses a potential Health, Safety, or Personal Rights risk to persons in care.

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FAQ · About this visit

Common questions about this visit

What happened during the January 22, 2025 inspection of LOTUS VILLA AND MEMORY CARE?

This was a complaint inspection of LOTUS VILLA AND MEMORY CARE on January 22, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to LOTUS VILLA AND MEMORY CARE on January 22, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personnel Requirements – General 87411 (a) Facility personnel shall at all times be sufficient in numbers, and competent..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.