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Inspection visit

Complaint

HILLS OF STILLMAN, THELicense 3655302363 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation #2, Based on interviews with the administrator, facility staff, and residents, the licensee is not providing adequate supervision to residents in care. Based on interviews with four (4) staff, The facility currently has three staff members providing care and supervision to fourteen (14) residents, some of whom have diagnoses requiring additional care and supervision. LPA interviewed three (3) residents, all whom believe the facility provides adequate supervision, however based on LPA's observation, the residents are unaware of the facilities staff shortage. Allegation #3, LPA toured the facility’s kitchen and food supply. Based on observation and interviews, the licensee failed to maintain sufficient food supplies for residents in care. LPA observed that the facility did not have enough food for one week or fresh perishable foods for two days as required. LPA interviewed four (4) staff, all whom state lately the facility has not had enough food supply for residents. An interview with the facility cook, it was noted the menu can not be followed due to not have all the ingredients for the meals. LPA interviewed three (3) residents, all whom believe the facility has enough food for the residents, however one (1) resident recalls a time they had cereal and macaroni rice twice in one day. Based on LPA's interviews and observation it appears the residents are unaware of the food shortage in the facility Based on the interviews, observation, and the evidence gathered during the investigation, the above allegations are Substantiated. A finding that the complaint is Substantiated means that the allegation(s) are valid because the preponderance of the evidence standard has been met. An exit interview was conducted where this report LIC 9099, LIC9099 C and LIC 9099D and Appeal Rights were discussed, and a copy was provided to Med Tech Dayana Sanchez.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.686(aType A

    1569.686 (a-c) Licensee notification of specific events...(a)A licensee shall notify the department, the State Long-Term Care Ombudsman, all residents..in writing, within two business days..(b)upon receipt of the notice required pursuant...the department shall intitate a compliance plan...c) A licensee who fails to comply with this section may be liable for civil penalties in an amount not to exceed one hundred dollars ($100) for each day of the failure to provide notification required in this section. The total civil penalty shall not exceed two thousand dollars ($2,000)...Suspension or revocation proceedings pursuant to this subdivision shall be conducted in compliance with Section 1569.51. This requirement is not met as evidence by: Based on observation, interviews, and record review, the licensee did not notify the department or appropriate parties of the facilities financial difficulties This poses a potential health and safety risk to residents in care

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  • 87411(a)Type A

    Facility personnel sufficiency and competence

    87411(a) Personnel RequirementsFacility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed… This requirement is not met as evidence by: Based on interviews with the administrator and facility staff, the licensee failed to provide adequate staffing to residents in care. The facility currently has three staff members providing care and supervision to fourteen (14) residents, some of whom have diagnoses requiring additional care and supervision. This poses a immediate health and safety risk to residents in care

  • 87468.1(a)(2)Type A

    Safe, healthful, comfortable accommodations

    87468.1(a)(2) Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidence by: Based on observation, interviews, and record review, the licensee did not ensure residents’ right to live in a safe and comfortable environment. The facility is in financial distress, evidenced by late payment of staff wages, overdue rent, and utility shut off notices. This poses an immediate health and safety risk to residents in care

  • 87555Type A

    87555 General Food Service Requirements: The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents and shall meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. All food shall be selected, stored, prepared and served in a safe and healthy manner. This requirement is not met as evidence by: Based on observation, interviews, and record review, the licensee did not ensure the facility had a stocked refrigerator or pantry for a sufficient amount of food suplies, nor does the facility have a seven (7) day nonperishable and two (2) day perishable food supply. This poses an immediate health and safety risk to residents in care

FAQ · About this visit

Common questions about this visit

What happened during the January 22, 2026 inspection of HILLS OF STILLMAN, THE?

This was a complaint inspection of HILLS OF STILLMAN, THE on January 22, 2026. 3 citations were issued: 3 Type A (serious).

Were any citations issued to HILLS OF STILLMAN, THE on January 22, 2026?

Yes, 3 citations were issued (3 Type A, 0 Type B). The first citation was for: "1569.686 (a-c) Licensee notification of specific events...(a)A licensee shall notify the department, the State Long-Term..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.