complaint·July 1, 2021

be out of service. It should be noted that the surrounding rooms are not occupied and were treated out of precaution. No other bed bugs have been reported in other rooms. This allegation is unfounded at this time as the facility requested the exterminator immediately upon learning of the bed bugs as well as notified state licensing and took precautions to make sure the resident was free of any health and safety concerns. Based on interviews with facility staff, pertinent witnesses and document review the above allegation isUNFOUNDED, meaning the allegations are false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was reviewed, and appeal rights were provided to Executive Director Samuel DeGuzman, whose signature on this form confirm receipt of the above-mentioned documents. alleged violation did or did not occur therefore the allegation is UNSUBSTANTIATED at this time. An exit interview was conducted, and a copy of this report was provided to Executive Director Samuel DeGuzman, whose signature on this form confirm the receipt of the above-mentioned documents.