complaint·November 5, 2024

For the allegation, Staff not providing an accurate dosage of medication to resident. LPAs Hernandez and Rico conducted (5) resident interviews and (4) staff interviews. During resident interviews, 5 out of the 5 residents stated the accurate dosage of medication is given to them. During staff interviews 4 out of the 4 staff stated an accurate dosage of medication is given to each resident. For the allegation, Staff not allowing resident to have visitors. LPAs conducted (5) resident interviews and (4) staff interviews. During resident interviews 5 out of the 5 stated the facility allows them to have visitors when they would like. During staff interviews 4 out of the 4 staff stated all residents are allowed to have visitors at the facility. Additionally, LPAs conducted a facility tour and observed visitor logs for the residents in the facility. For the allegation, Staff stealing money from resident. LPAs conducted (5) resident interviews and (4) staff interviews. During resident interview 5 out of the 5 residents stated no staff has stolen money or personal belongings from them. During staff interview 4 out of the 4 staff stated they have not stolen any money or personal belongings from the residents at the facility. Additionally, staff reported they have not witnessed or suspected any other staff at the facility has stolen any money or personal belongings from residents. Based on the evidence gathered during today’s investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) (LIC9099C) was discussed and provided to Business Office Manager Marcos Ramos.