Follow-up·April 19, 2022

Licensing Program Analyst (LPA) Anna Bueno conducted a case management visit to verify compliance with Health & Safety Code Section 1569.38. LPA met with two (2) care providers and explained the nature of today's visit. Administrator Trupti Mody was phoned who stated that they will not be able to be present during today's visit. Health & Safety Code 1569.38 requires the licensee to provide written notification to a resident, the residents' responsible party, if any, and the local long-term care ombudsman within 10 days from the date indicated on the accusation. The licensee is also required to post the accusation in a conspicuous place in the facility. The date the Accusation was delivered was on 4/8/2022. The licensee had 10 days from this date to notify, in writing, the residents, their responsible parties, and the ombudsman. The 10th day was 4/18/2022. During today's tour of the facility, LPA observed that the facility did not post, as required by law, the accusations: #8219211401, #8219211401B, #8219211401C and #8219211401D at the front entrance of the facility. During a previous visit at Mountain View Cottage VII, Licensee telephonically stated she has not informed residents, or their responsible parties, or the local ombudsman in writing of the legal proceedings against the facility. During the call with Administrator, she stated that Licensee gave instruction to the facilities for not posting the Accusation. During today’s visit, LPA observed and/or the Administrator verbally confirmed that : The facility failed to post accusations: #8219211401, #8219211401B, #8219211401C and #8219211401D, as required by law. The facility failed to provide written notification as required by H&S Code 1569.38(b) to the residents/resident's responsible party within the required 10 days. A civil penalty is being assessed for a violation of Health & Safety Code 1569.38. Civil penalties shall be assessed until violation is corrected. Per California Health & Safety Code section 1569.38, you are hereby notified that a $100 civil penalty per day will be assessed until the violation is corrected. This assessment will not exceed $100/day regardless of the number of notices the licensee fails to send. The total civil penalty for a continuous violation shall not exceed $5,000. The civil penalty assessment starts on 04/19/2022 and continues until Licensing has received proof that all required parties have received written notification of the revocation action. Refer to LIC809D for deficiency cited. A civil penalty of $100.000 was assessed on 4/19/2022. An exit interview was conducted where this report was provided to Norma Garcia, care provider.