complaint·March 10, 2022

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding allegations that unqualified staff caring for residents, unqualified staff dispensing medication and facility is not clean. LPA Prieto met with administrator Angelo Galasinao and discuss the details of the allegations made against the facility. Mr. Galasinao stated that he is the administrator with a current administrator certificate. Training that involves in obtaining such certificate includes dispensing medication and direct care for residents. Mr Galasinao was able to produce training documents related to these allegations and supplied LPA with copies. LPA Prieto toured the facility and found it to be clean and free from clutter and foul odors. Based on the information obtained there is not enough evidence that unqualified staff caring for residents, unqualified staff dispensing medication and facility is not clean. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.