complaint·April 4, 2024

LPA conducted food inspection LPA observed adequate amount of perishable and nonperishable food supply that meets the number of residents in care. In addition, food supply appeared to be adequate to date. Third allegation, Staff did not ensure medical services are provided to resident in care. During the investigation and staff file review it was revealed that the alleged resident listed in the complaint was a staff member and not a resident in care. LPA conducted interviews with residents in care and residents indicated to LPA that facility provides medical services when medical assistance is needed or required. Residents stated to LPA that they have no concerns regarding medical services. Based on the evidence obtained during the course of the investigation, LPA has determined that the above allegations are Unsubstantiated. Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Mary Eileen Swanson at the end of the visit.