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Sterling Inn

License 366413246Residential Care - ElderlyVictorville, CA
2 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
185 residents
Phone
(760) 245-2999
Address
17738 Francesca Road
Licensed since

San Bernardino County context

297*CCLD

Total facilities

5.4*CCLD

Avg citations

9.0*CCLD

Avg visits

3.7*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

2 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2025

  • 87458(c)(1)(A)Type B

    Based on observation and record review, the administrator did not comply with the section cited above by not making sure that a communicable tuberculosis examination with results were included in two resident medical assessments which poses a potential health, safety or personal rights risk to persons in care.

    Read full narrative

2024

  • 87465(a)(4)Type B

    Based on observation, interview and record review, the administrator did not comply with the section cited above by not having the PRN medication according to the resident's medication record which poses a potential health, safety or personal rights risk to persons in care.

    Read full narrative

Inspection record

13 visits on record since 2021. Most recent on 2026-05-18.

4 routine inspections, 9 complaint visits. 8 complaints on record, 4 of 8 substantiated.

2 citations across the record on file

Nearby

Other licensed assisted living facilities in Victorville

All assisted living in Victorville

FAQ

Common questions about this facility

Is Sterling Inn licensed in California?

Yes, Sterling Inn is currently licensed in California. It has been licensed since 2007.

How many citations does Sterling Inn have?

Sterling Inn has 2 citations on record: 2 Type B citations. It has received 13 visits (4 inspections, 9 complaint visits).

When was Sterling Inn last inspected?

Sterling Inn was last inspected on May 18, 2026. California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Sterling Inn?

Sterling Inn is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 185 residents. It is located in Victorville, San Bernardino County, California.

How does Sterling Inn compare to other assisted living facilities in San Bernardino County?

Sterling Inn has 2 citations, which is below the county average of 5.4 citations per facility. There are 297 assisted living facilities in San Bernardino County.

Does Sterling Inn have any serious violations?

Sterling Inn has no Type A (serious) citations. All 2 citations on record are Type B, which are less serious regulatory violations.

Has Sterling Inn had any complaint inspections?

Sterling Inn has received 9 complaint-triggered inspections. 4 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

Next steps for this record

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