complaint·July 2, 2021

believes that the medication was tossed in the trash can, however, did not go looking in the dumpster for it to confirm and or to retrieve the medication. LPA interviewed S2 whom denied that they stole the medication. S2 confirmed that yes, they were the one that picked up the medication from the pharmacy and brought it straight back to the facility and placed it on the desk. However they were not able to be located once it came time to do. Administrator Crystal stated that she was going to file a police report but had not done so yet. Based on interviews and record review the allegation of Staff stole resident’s medications is UNSUBSTANTIATED. Allegation: Staff did not meet incontinence needs of residents. LPA conducted interviews and inquired about the resident and incontinent care. It was explained that the residents are checked every two hours, and that as needed if the resident were to inform staff that assistance was needed, by using their call button. The facility does not have a log documenting the times that incontinent care had been provided, but it is a known fact that resident’s need to be checked to ensure that their incontinent needs are being met. LPA conducted resident interviews and the feedback provided was that there are not any issues with their incontinent care and that if they have informed staff that they need to be changed, they will be changed as soon as they are finished completing a task, such as tending to another resident is the only time that they have to wait. Therefore, the allegation of Staff did not meet incontinence needs of residents is UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time.