complaint·October 30, 2023

Based on the information above, these allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies cited at this time. An exit interview was conducted where this report (LIC9099 & LIC9099C) was discussed, and a copy of this report was provided to Facility Representatives at the conclusion of the visit. It is alleged that the facility does not have a qualified Administrator. LPA located three, (3) Administrator Certificates inside staff files. This information is also reflected on the Community Care Licensing Administrator Certification website. Each of Administrator Certificates were both current and in good standing. LPA unable to locate any evidence that the Administrator Certificates were ever in question or lapsed. Based on record reviews and observations, we have found the complaint allegation(s) is/ are unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted where this report was reviewed, discussed then provided to the Facility Representative.