complaint·October 5, 2022

R1 fell and was helped immediately. The third allegation indicates resident left in soiled diapers. R2, R3, and R4 stated that have never been left in soiled diapers for a long period of time. R2 and R3 stated staff check on them consistently and change them as needed. S1, S2, and S3 stated residents in diapers are checked multiple times throughout the day, about every 2 hours. The fourth allegation indicates Administrator is not at the facility for the required time. S1 and S2 stated Administrator is at the facility every other week and will be there for the week. The weeks that the administrator is not at the facility, the facility owners are present. S1, S2, and S3 also stated Administrator is still involved when working offsite sending staff daily routine to be completed for the day. The fifth allegation indicates Insufficient staff resulting in residents needs not being met. Interviews with S1, S2, and S3 stated the facility does have enough staff to attend to the residents needs. S1 stated facility has recently hire 2-3 new caregivers. R1, R2, R3, R4, and R5 stated they needs are being met with the staff present at the facility. Based on the information obtained, the allegations are UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted and a copy of this report was discussed and provided to Lead Team Caregiver Caitlin Belisle.