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Inspection visit

Complaint

ABRIA DEL CIELOLicense 366425270
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Allegation # 2 Resident denied food LPA George interviewed R1. During the interview R1 stated that they had arranged for transportation for their medical appointment and that they would not be at the facility for lunch. R1 stated when they approached the front desk that staff was on the phone, they had made their request and was waiting. Administrator Criselda whom was also present stated that the request had been made by staff when R1 became upset and started calling staff "screwballs", and proceeded to destroy property in the lobby. Due to the behavioral episode there was a delay in staff being able to retrieve R1s requested lunch. The allegation of resident denied food is UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time. An exit interview was conducted and a copy of this report, and 9099C was provided to Administrator A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Allegation # 2 Facility is not transporting resident to doctor appointments Feedback provided from interviews R1 had arranged their own transportation for their appointment. Therefore the appointment was not placed on the calendar for the facility driver to transport R1 to their appointment. Interviews conducted, resident's interviewed could only recall appointments being cancelled due to the covid-19 pandemic. Which during that time Doctor's offices were not conducting in person visits and were conducting tele health appointments. The allegation of facility is not transporting resident to doctor appointments is UNFOUNDED. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted and a copy of this report and 9099C, was provided to Administrator MaCriselda Espiritu Santo.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(1)(B)Type B

    87211 Reporting Requirements(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (B) Any serious injury as determined by the attending physician and occurring while the resident is under facility supervision. This requirement is not met as evidenced by: 1 out of 1 incident was not reported to the responsible party. Based on observation, interview and record review this poses a potential health, safety and personal rights risk to person's in care.

  • 87465(a)(1)Type B

    Arrange appropriate medical and dental care

    87465 Incidental Medical and Dental care(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and for assistance in obtaining such care, by compliance with the following: The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation... which will meet the resident's need. In providing transportation the licensee shall do so directly or make arrangements for this service. This requirement is not by: Licensee failed to comply on 1 out of 1 times. This poses a potential health, safety or personal rights risk to persons in care.

  • 87506(1)Type B

    87506 Resident Records(1) The licensee shall be responsible for storing active and inactive records and for safeguarding the confidentiality of their contents. The licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative. This requirement is not met as evidenced by:Based on observation, interview and record review the licensee did not ensure that resident records were provided upon request on 1 out of 1 occasion.

FAQ · About this visit

Common questions about this visit

What happened during the May 26, 2021 inspection of ABRIA DEL CIELO?

This was a complaint inspection of ABRIA DEL CIELO on May 26, 2021. The inspection found no deficiencies and no citations were issued.

Were any citations issued to ABRIA DEL CIELO on May 26, 2021?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.