Complaint·June 24, 2021

During the facility tour LPA also observed a dead cockroach laying in the corner by the door downstairs in one of the staff office's. While touring the kitchen LPA also observed a total of 5 Combat bait traps underneath the sink, that were placed under the shelf that stores canned foods as well as underneath the counter. Additionally, while conducting tours in resident bedrooms, LPA observed a mouse trap underneath the dresser in resident #2 (R2) room. R2 stated during an interview with LPA that they have seen little/small mice running around as recent as over the weekend, and that there is a cat running around upstairs as well, to help with mice. LPA inquired with Administrator about their being a cat, but denied that there was a cat inside of the facility, and that a few months ago there was been a cat outside as the resident's used to feed it. Based on observation, interview and record review the allegation of Facility has pest is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted and a copy of this report and appeal rights was provided to Administrator MaCriselda Espiritu Santo.