Complaint·June 24, 2021

Licensing Program Analyst (LPA) Javina George made an unannounced visit to commence an investigation and to deliver findings for the allegation mentioned above. LPA met with Administrator MaCriselda Espirtu Santo and explained the purpose of the visit. LPA toured the facility and observed a dead cockroach laying in the corner by the door downstairs in one of the staff office's. While touring the kitchen LPA also observed a total of 5 large black square Combat bait traps that were placed underneath the sink, under the shelf that stores canned foods as well as underneath the counter. Administrator stated that the traps were placed there as a precaution because it is summer and food is present. Based on observation, interview and record review the allegation of Facility has pest is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted and a copy of this report and appeal rights was provided to Administrator MaCriselda Espiritu Santo.