Complaint·July 17, 2023

Allegation 2: Staff did not send medication with resident when resident moved. LPA reviewed records that R1 was discharged from the facility to their county health specialist with a one week supply of medication and all of R1's personal items. Staff interviews revealed that R1's county health specialist arranged for R1's departure from the facility and that R1 was not transported by the facility. Witness interview deny that they assisted R1 in transportation as R1 refused assistance from the witness. This allegation is unsubstantiated. Allegation 3: Facility has bed bugs. LPA inspected rooms in the facility, including rooms previously occupied by R1, and did not find any evidence of bed bugs and found resident mattresses secured with waterproof pads. Resident interviews deny presence of bed bugs. Staff interviews reveal that the facility has not had reports of bed bugs since the issue was addressed approximately three years ago. LPA reviewed records confirming that the facility has a monthly pest control service. Pest control records further reveal absence of bed bugs. This allegation is therefore unsubstantiated. A finding of UNSUBSTANTIATED means, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with administrator MAy Cabrera and a copy of this report was provided to Administrator.