complaint·July 29, 2021

this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No citations have been issued at this time. This report was reviewed with House Manager, Carol Canto-Hamilton, and a copy was provided. UNFOUNDED. With regard to the allegation, "Provider refused to allow the resident to leave the facility," it was alleged Licensee, Baddeley, refused to allow R1 to leave the facility to receive treatment at a Skilled Nursing Facility (SNF) on December 31, 2019. Baddeley was interviewed and denied the allegation; she reported R1 chose not to leave the facility on this date. R1 was interviewed and corroborated the Licensee's statement. Medical records were requested and received; a Health Advocate Post Discharge Communication note reported R1 did notify their primary care office they did not want to transfer out of the facility. Therefore, based on interviews and records review, this allegation is deemed UNFOUNDED. A finding that the complaint is unfounded means that the allegations are false, could not have happened, and/or are without a reasonable basis. No citations have been issued at this time. This report was reviewed with Canto-Hamilton and a hard copy was provided.