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Inspection visit

complaint

SILVERCARE HOMESLicense 3664258331 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Rolando Serquinia, Administrator and explained the purpose of the visit. The investigation consisted of LPA pertinent record reviews, observations and interviews with staff. The allegation that Licensee is not keeping the facility free from pests. Interview with staff revealed that the facility has had an ongoing issue with roaches for a few months. Based on LPA observations, roach excrements were found behind the refrigerator, pantry, and kitchen cabinets. LPA also observed a small size live roach on the top of the fridge door. Based on observations, interviews, and record reviews, the allegation is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. During today’s visit, a deficiency was cited and an exit interview was conducted, and this report LIC9099, LIC9099D and appeal rights were discussed and provided to Rolando, Administrator.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 80087(a)(1)Type B

    80087(a) The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees and visitors. (1).. licensee shall...keep the facility free of flies and other insects. This requirement is not met as evidenced by: Based on LPA observations, interviews, and record reviews the administrator did not keep the facility clean and enforce the pest control service which allowed pest to become an ongoing issue which poses a potential health, safety and personal risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 13, 2025 inspection of SILVERCARE HOMES?

This was a complaint inspection of SILVERCARE HOMES on August 13, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to SILVERCARE HOMES on August 13, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "80087(a) The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of cl..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.