Incident investigation·January 13, 2023

Licensing Program Analysts (LPAs) Anna Bueno and Michelle Echeverria conducted an unannounced visit to this facility to discuss an incident report that was received by the Department on 12/13/22. LPAs met with memory care resident manager (RM) Amber Nelson. The following is a summary of the incident: On 12/8/22, Staff 1 (S1) was heard by RM and Staff 2 (S2) yelling at Resident 1 (R1). RM went out of their office and observed S1 holding the arm of R1 and yelling and cursing at them. RM and S2 separated S1 and R1. RM and S2 brought R1 inside RM's office. S1 stated that they were leaving work and was allowed to collect their personal items. On their way out of the facility, S1 went inside RM's office and said that they would hurt R1. Records reviewed during today's visit show that S1 did not return to work since 12/8/22 and was separated from this facility as of 12/14/22. No deficiencies were cited during today's visit. An exit interview was conducted where a copy of this report was provided to Ms. Nelson.